# Advice and answers from the Seller Labs Team

## Start Here

6

- [Connect an Amazon Marketplace to Your Seller Labs Account](/content/knowledge-base/connect-an-amazon-marketplace-to-your-seller-labs-account/index.html)
- [The Selling Partner API](/content/knowledge-base/the-selling-partner-api/index.html)
- [🚀 Getting the Most Out of Your Seller Labs 14-Day Free Trial](/content/knowledge-base/getting-the-most-out-of-your-seller-labs-14-day-free-trial/index.html)
- [Setting a Default Marketplace](/content/knowledge-base/setting-a-default-marketplace/index.html)
- [What is Seller Labs?](/content/knowledge-base/what-is-seller-labs/index.html)
- [Getting Started with Genius Bundle](/content/knowledge-base/getting-started-with-genius-bundle/index.html)

## Seller Labs Amazon MCP

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- [How to Reconcile an Amazon Settlement to the Penny with SQL](/content/knowledge-base/amazon-settlement-reconciliation-sql/index.html)
- [Unified Transactions Report (sl_transactions_pivot)](/content/knowledge-base/unified-transactions-report/index.html)
- [🤖 Using Claude Code in VS Code with the Seller Labs Amazon MCP](/content/knowledge-base/using-claude-code-in-vs-code-with-the-seller-labs-mcp-server/index.html)
- [Seller Labs Amazon MCP — FAQ & Pricing Guide](/content/knowledge-base/seller-labs-mcp-server-faq-pricing-guide/index.html)
- [Connecting the Seller Labs Amazon MCP to Claude Web (Claude.ai)](/content/knowledge-base/connecting-the-seller-labs-mcp-server-to-claude/index.html)
- [🤖 82 Claude Prompts for Your Seller Labs Amazon MCP](/content/knowledge-base/claude-prompts-for-your-amazon-mcp-server/index.html)
- [Connecting the Seller Labs Amazon MCP via Claude Code app](/content/knowledge-base/connecting-the-seller-labs-mcp-server-via-claude-code-app/index.html)
- [How to Reconcile Amazon Orders From Creation to Settlement With the Seller Labs Amazon MCP](/content/knowledge-base/amazon-order-reconciliation-mcp-server/index.html)

## Feedback Genius

68

- [Welcome to Feedback Genius 👋](/content/knowledge-base/welcome-to-feedback-genius/index.html)
- [Are my messages following Amazon’s Buyer-Seller Messaging Terms of Service?](/content/knowledge-base/are-my-messages-following-amazon-s-buyer-seller-messaging-terms-of-service/index.html)
- [How to Set up the Approved Sending Email in Amazon Seller Central (Step-by-Step Guide)](/content/knowledge-base/how-to-set-up-the-approved-sending-email-in-amazon-seller-central-step-by-step-guide/index.html)
- [What is Request a Review Automation?](/content/knowledge-base/what-is-request-a-review-automation/index.html)
- [Understanding the Differences: Custom Messages vs. Request a Review](/content/knowledge-base/understanding-the-differences-custom-messages-vs-request-a-review/index.html)
- [Navigating Your Feedback Genius Dashboard](/content/knowledge-base/navigating-your-feedback-genius-dashboard/index.html)
- [Setting Auto-Forward to the Blacklist](/content/knowledge-base/setting-auto-forward-to-the-blacklist/index.html)
- [I am not receiving test messages](/content/knowledge-base/i-am-not-receiving-test-messages/index.html)
- [Why are my messages not sending?](/content/knowledge-base/why-are-my-messages-not-sending/index.html)
- [Can I skip sending a message if seller feedback has been left?](/content/knowledge-base/can-i-skip-sending-a-message-if-seller-feedback-has-been-left/index.html)

## Ad Genius

31

- [Welcome to Ad Genius! 🎉](/content/knowledge-base/welcome-to-ad-genius/index.html)
- [Ad Genius Basics and Resources](/content/knowledge-base/ad-genius-basics-and-resources/index.html)
- [How do I use the Search Terms page?](/content/knowledge-base/how-do-i-use-the-search-terms-page/index.html)
- [How do I delete a keyword from a campaign?](/content/knowledge-base/how-do-i-delete-a-keyword-from-a-campaign/index.html)
- [What is Sponsored Advertising sales attribution and how does it work?](/content/knowledge-base/what-is-sponsored-advertising-sales-attribution-and-how-does-it-work/index.html)
- [How to add an Ad Group in Ad Genius](/content/knowledge-base/how-to-add-an-ad-group-in-ad-genius/index.html)
- [Why are foreign characters not shown properly in my Ad Genius Keyword CSV download?](/content/knowledge-base/why-are-foreign-characters-not-shown-properly-in-my-ad-genius-keyword-csv-download/index.html)
- [Why is Ad Genius showing more clicks and conversions data than in Seller Central?](/content/knowledge-base/why-is-ad-genius-showing-more-clicks-and-conversions-data-than-in-seller-central/index.html)
- [Why are there more terms in Ad Genius User Search Term Report than there are in Amazon’s?](/content/knowledge-base/why-are-there-more-terms-in-ad-genius-user-search-term-report-than-there-are-in-amazon-s/index.html)
- [How current are my week-over-week metrics on notifications? How are they calculated?](/content/knowledge-base/how-current-are-my-week-over-week-metrics-on-notifications-how-are-they-calculated/index.html)

## Profit Genius

5

- [What MFN (Merchant Fulfilled Network) fees are shown in Seller Labs?](/content/knowledge-base/what-mfn-merchant-fulfilled-network-fees-are-shown-in-seller-labs/index.html)
- [Updating Your Cost of Goods Sold (COGS) in Bulk Update Products](/content/knowledge-base/uploading-your-cost-of-goods-sold-cogs-into-the-product-catalog/index.html)
- [📊 Why Seller Central and Seller Labs Numbers Can Differ](/content/knowledge-base/why-seller-central-and-seller-labs-numbers-can-differ/index.html)
- [Seller Labs Profit Genius Pricing](/content/knowledge-base/seller-labs-profit-genius-pricing/index.html)
- [Getting Started with Profit Genius](/content/knowledge-base/getting-started-with-profit-genius/index.html)

## Account & Billing

8

- [How do I add another user to my account?](/content/knowledge-base/how-do-i-add-another-user-to-my-account/index.html)
- [Change Your Invoice Billing Address](/content/knowledge-base/change-your-invoice-billing-address/index.html)
- [Seller Labs Plans and Pricing Guide](/content/knowledge-base/seller-labs-plans-and-pricing-guide/index.html)
- [How do I access my invoices?](/content/knowledge-base/how-do-i-access-my-invoices/index.html)
- [I forgot my password and cannot log in to my Seller Labs account](/content/knowledge-base/i-forgot-my-password-and-cannot-log-in-to-my-seller-labs-account/index.html)
- [How do I add a payment method?](/content/knowledge-base/how-do-i-add-a-payment-method/index.html)
- [Learn more about our updated Terms of Service](/content/knowledge-base/learn-more-about-our-updated-terms-of-service/index.html)
- [How do I set up my notification filters?](/content/knowledge-base/how-do-i-set-up-my-notification-filters/index.html)

## Troubleshooting

2

- [🔧 Troubleshooting Common Issues in Seller Labs Software](/content/knowledge-base/troubleshooting-common-issues-in-seller-labs-software/index.html)
- [🔧 How to Update Chrome Browser and Clear Cache & Cookies](/content/knowledge-base/how-to-update-chrome-browser-and-clear-cache-cookies/index.html)

## FAQs

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- [List of Amazon Marketplaces Supported by Seller Labs](/content/knowledge-base/list-of-amazon-marketplaces-supported-by-seller-labs/index.html)
- [I’m having issues with Seller Labs. How do I contact support?](/content/knowledge-base/i-m-having-issues-with-seller-labs-pro-how-do-i-contact-support/index.html)
- [Do you support CN, IN, NL, AE, and BR marketplaces?](/content/knowledge-base/do-you-support-cn-in-nl-ae-and-br-marketplaces/index.html)
- [What is SL Product Group?](/content/knowledge-base/what-is-sl-product-group/index.html)
- [Can I support multiple Amazon Seller Central Accounts on one Seller Labs account?](/content/knowledge-base/can-i-support-multiple-amazon-seller-central-accounts-on-one-pro-account/index.html)
- [Does Seller Labs have a VAT number?](/content/knowledge-base/does-seller-labs-have-a-vat-number/index.html)
- [Do you have an affiliate program?](/content/knowledge-base/do-you-have-an-affiliate-program/index.html)

## Seller Labs Academy (Free Resources)

141

- [📦 Send to Amazon: Creating FBA Inbound Shipments Step by Step](/content/knowledge-base/send-to-amazon-creating-fba-inbound-shipments-step-by-step/index.html)
- [⭐ Why a Review Hasn’t Appeared Yet: How Amazon Moderates Reviews](/content/knowledge-base/why-a-review-hasn-t-appeared-yet-how-amazon-moderates-reviews/index.html)
- [🛒 Market Basket Analysis: Finding the Products Shoppers Buy Together](/content/knowledge-base/market-basket-analysis-finding-the-products-shoppers-buy-together/index.html)
- [🗂️ Browse Nodes and Product Types: Getting Your Listing in the Right Category](/content/knowledge-base/browse-nodes-and-product-types-getting-your-listing-in-the-right-category/index.html)
- [🎯 Sponsored Products Bidding Strategies: Choosing Dynamic or Fixed Bids](/content/knowledge-base/sponsored-products-bidding-strategies-choosing-dynamic-or-fixed-bids/index.html)
- [🇪🇺 Pan-European FBA vs the European Fulfillment Network: Choosing a Model](/content/knowledge-base/pan-european-fba-vs-the-european-fulfillment-network-choosing-a-model/index.html)
- [⏱️ Late Shipment Rate and Pre-Fulfillment Cancel Rate for FBM Sellers](/content/knowledge-base/late-shipment-rate-and-pre-fulfillment-cancel-rate-for-fbm-sellers/index.html)
- [📦 Removal Orders vs Liquidations: Choosing an Exit for Slow-Moving Stock](/content/knowledge-base/removal-orders-vs-liquidations-choosing-an-exit-for-slow-moving-stock/index.html)
- [⭐ Reviews Across Variations: How Parent-Child Listings Share Ratings](/content/knowledge-base/reviews-across-variations-how-parent-child-listings-share-ratings/index.html)
- [🔁 Repeat Purchase Behavior: Measuring Customer Loyalty in Brand Analytics](/content/knowledge-base/repeat-purchase-behavior-measuring-customer-loyalty-in-brand-analytics/index.html)

## AI for Amazon Sellers

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- [⭐ AI-Generated Review Highlights: What Amazon Shows and Why It Matters](/content/knowledge-base/ai-generated-review-highlights-what-amazon-shows-and-why-it-matters/index.html)
- [🤖 Hallucinations in AI Tools: What to Verify Before Acting on AI Output](/content/knowledge-base/hallucinations-in-ai-tools-what-to-verify-before-acting-on-ai-output/index.html)
- [🔒 Securing Customer Data When Using AI Tools (Privacy & Compliance)](/content/knowledge-base/securing-customer-data-when-using-ai-tools-privacy-compliance/index.html)
- [🤖 AI for Q&A Section: Auto-Drafting Buyer Question Responses](/content/knowledge-base/ai-for-qa-section-auto-drafting-buyer-question-responses/index.html)
- [🛡️ Keeping AI From Adding Unsupported Product Claims to Your Listings](/content/knowledge-base/keeping-ai-from-adding-unsupported-product-claims-to-your-listings/index.html)
- [✉️ AI for Supplier Communication: Drafting RFQs, Specs, and Follow-Ups](/content/knowledge-base/ai-for-supplier-communication-drafting-rfqs-specs-and-follow-ups/index.html)
- [🛡️ Giving AI Agents Safe Access: Permissions, API Keys, and Read-Only Roles](/content/knowledge-base/giving-ai-agents-safe-access-permissions-api-keys-and-read-only-roles/index.html)
- [📦 AI for Product Packaging and Label Copy](/content/knowledge-base/ai-for-product-packaging-and-label-copy/index.html)
- [🗣️ Use-Case Language: Matching How Shoppers Ask AI for Products](/content/knowledge-base/use-case-language-matching-how-shoppers-ask-ai-for-products/index.html)
- [⚖️ Intellectual Property Risks of AI-Generated Images and Copy](/content/knowledge-base/intellectual-property-risks-of-ai-generated-images-and-copy/index.html)

## Amazon Courses

1

- [Why Amazon Profitability Is So Confusing](/content/knowledge-base/amazon-profitability-why-its-confusing/index.html)

## Updates and Announcements

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- [Seller Labs Updates and Announcements](/content/knowledge-base/seller-labs-updates-and-announcements/index.html)
- [Profit Genius Updates and Announcements](/content/knowledge-base/profit-genius-updates-and-announcements/index.html)

## Beta Apps

1

- [🖨Print Transparency Barcode🖨](/content/knowledge-base/print-transparency-barcode/index.html)