Knowledge Base - Seller Labs: Amazon Seller Software and Platform
Advice and answers from the Seller Labs Team
Start Here
6
- Connect an Amazon Marketplace to Your Seller Labs Account
- The Selling Partner API
- 🚀 Getting the Most Out of Your Seller Labs 14-Day Free Trial
- Setting a Default Marketplace
- What is Seller Labs?
- Getting Started with Genius Bundle
Seller Labs Amazon MCP
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- How to Reconcile an Amazon Settlement to the Penny with SQL
- Unified Transactions Report (sl_transactions_pivot)
- 🤖 Using Claude Code in VS Code with the Seller Labs Amazon MCP
- Seller Labs Amazon MCP — FAQ & Pricing Guide
- Connecting the Seller Labs Amazon MCP to Claude Web (Claude.ai)
- 🤖 82 Claude Prompts for Your Seller Labs Amazon MCP
- Connecting the Seller Labs Amazon MCP via Claude Code app
- How to Reconcile Amazon Orders From Creation to Settlement With the Seller Labs Amazon MCP
Feedback Genius
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- Welcome to Feedback Genius 👋
- Are my messages following Amazon’s Buyer-Seller Messaging Terms of Service?
- How to Set up the Approved Sending Email in Amazon Seller Central (Step-by-Step Guide)
- What is Request a Review Automation?
- Understanding the Differences: Custom Messages vs. Request a Review
- Navigating Your Feedback Genius Dashboard
- Setting Auto-Forward to the Blacklist
- I am not receiving test messages
- Why are my messages not sending?
- Can I skip sending a message if seller feedback has been left?
Ad Genius
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- Welcome to Ad Genius! 🎉
- Ad Genius Basics and Resources
- How do I use the Search Terms page?
- How do I delete a keyword from a campaign?
- What is Sponsored Advertising sales attribution and how does it work?
- How to add an Ad Group in Ad Genius
- Why are foreign characters not shown properly in my Ad Genius Keyword CSV download?
- Why is Ad Genius showing more clicks and conversions data than in Seller Central?
- Why are there more terms in Ad Genius User Search Term Report than there are in Amazon’s?
- How current are my week-over-week metrics on notifications? How are they calculated?
Profit Genius
5
- What MFN (Merchant Fulfilled Network) fees are shown in Seller Labs?
- Updating Your Cost of Goods Sold (COGS) in Bulk Update Products
- 📊 Why Seller Central and Seller Labs Numbers Can Differ
- Seller Labs Profit Genius Pricing
- Getting Started with Profit Genius
Account & Billing
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- How do I add another user to my account?
- Change Your Invoice Billing Address
- Seller Labs Plans and Pricing Guide
- How do I access my invoices?
- I forgot my password and cannot log in to my Seller Labs account
- How do I add a payment method?
- Learn more about our updated Terms of Service
- How do I set up my notification filters?
Troubleshooting
2
- 🔧 Troubleshooting Common Issues in Seller Labs Software
- 🔧 How to Update Chrome Browser and Clear Cache & Cookies
FAQs
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- List of Amazon Marketplaces Supported by Seller Labs
- I’m having issues with Seller Labs. How do I contact support?
- Do you support CN, IN, NL, AE, and BR marketplaces?
- What is SL Product Group?
- Can I support multiple Amazon Seller Central Accounts on one Seller Labs account?
- Does Seller Labs have a VAT number?
- Do you have an affiliate program?
Seller Labs Academy (Free Resources)
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- 📦 Send to Amazon: Creating FBA Inbound Shipments Step by Step
- ⭐ Why a Review Hasn’t Appeared Yet: How Amazon Moderates Reviews
- 🛒 Market Basket Analysis: Finding the Products Shoppers Buy Together
- 🗂️ Browse Nodes and Product Types: Getting Your Listing in the Right Category
- 🎯 Sponsored Products Bidding Strategies: Choosing Dynamic or Fixed Bids
- 🇪🇺 Pan-European FBA vs the European Fulfillment Network: Choosing a Model
- ⏱️ Late Shipment Rate and Pre-Fulfillment Cancel Rate for FBM Sellers
- 📦 Removal Orders vs Liquidations: Choosing an Exit for Slow-Moving Stock
- ⭐ Reviews Across Variations: How Parent-Child Listings Share Ratings
- 🔁 Repeat Purchase Behavior: Measuring Customer Loyalty in Brand Analytics
AI for Amazon Sellers
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- ⭐ AI-Generated Review Highlights: What Amazon Shows and Why It Matters
- 🤖 Hallucinations in AI Tools: What to Verify Before Acting on AI Output
- 🔒 Securing Customer Data When Using AI Tools (Privacy & Compliance)
- 🤖 AI for Q&A Section: Auto-Drafting Buyer Question Responses
- 🛡️ Keeping AI From Adding Unsupported Product Claims to Your Listings
- ✉️ AI for Supplier Communication: Drafting RFQs, Specs, and Follow-Ups
- 🛡️ Giving AI Agents Safe Access: Permissions, API Keys, and Read-Only Roles
- 📦 AI for Product Packaging and Label Copy
- 🗣️ Use-Case Language: Matching How Shoppers Ask AI for Products
- ⚖️ Intellectual Property Risks of AI-Generated Images and Copy
Amazon Courses
1
Updates and Announcements
2
Beta Apps
1